Chantal Backman


Chantal Backman
Associate Professor

2011 PhD Nursing University of Alberta
2000 M.H.A Health Administration University of Ottawa
1997 B.Sc.N. Nursing University of Ottawa

Room: RGN 3239
Telephone: (613) 562-5800 ext. 8418
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Chantal Backman


Affiliate investigator (2015-present)
Ottawa Hospital Research Institute

Affiliate investigator (2017-present)
Bruyère Research Institute

Chantal Backman RN, MHA, PhD is an Assistant Professor in the School of Nursing, Faculty of Health Sciences, University of Ottawa, an Affiliate Investigator in the Clinical Epidemiology Program of The Ottawa Hospital Research Institute, and an Affiliate Investigator at Bruyère Research Instittute. She completed a PhD from the University of Alberta in 2011.

Prior to joining the faculty, Professor Backman held various positions at The Ottawa Hospital in the departments of Quality and Patient Experience, Performance Measurement and Nursing Professional Practice, where she was involved in a variety of quality improvement and strategic planning activities; including the oversight of the accreditation processes, the patient safety incident management system and the development of various patient experience initiatives such as the Post-Discharge Phone Call Program and the Patient and Family Advisory Council.

Professor Backman’s research program is focused on improving the quality, safety and experience of older adults as they navigate the healthcare system. The overall goal of her research is to understand, measure and evaluate the effectiveness of: 1) quality and safety interventions for patients in acute care hospitals, 2) safe person- and family-centered care interventions for older adults with multiple chronic conditions during their care transition between hospital and home, and 3) sensory practices for residents living in long-term care homes. She is also a co-investigator on several research grants and has been an invited lecturer nationally and internationally.

Research Interests

  • Quality and safety
  • Person-and family centered care
  • Care transitions



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This website serves to disseminate our research activities.

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